Luggage is essential when traveling. However, carrying it around all day while following a packed itinerary can be a hassle.
To make things easier for travelers, Tokyo stations provide luggage storage lockers. However, the downside is that travelers must return to the locker location to retrieve their luggage.
As a solution, Seibu Railway has introduced “Pikuraku PORTER in Tokyo,” an affordable and convenient luggage delivery service.
Simply store your suitcase in a smart locker along the Seibu Railway line, and the system will send it to your designated hotel in Tokyo on the same day.
With this service, travelers can explore the city without the burden of luggage and without the hassle of returning to the locker to retrieve it. This makes your trip to Tokyo more comfortable and enjoyable.
Here’s everything you need to know about Pikuraku PORTER in Tokyo.
How to Use the Service
Storing Your Luggage:
STEP 1: Place your luggage inside an available locker.
STEP 2: Select your hotel for delivery using the LCD screen.
STEP 3: Make the payment using an IC electronic card (e-money).
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Retrieving Your Luggage:
STEP 1: Go to your hotel.
STEP 2: Inform the front desk staff that you are picking up luggage sent from a storage locker.
STEP 3: Collect your luggage.
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Luggage Locker Locations
Since “Pikuraku PORTER in Tokyo” is a newly launched service, luggage storage lockers are currently available at the following three locations:
- Ikebukuro Station
- Seibu Shinjuku Station
- Toshimaen Station (near Warner Bros. Studio Tour Tokyo – The Making of Harry Potter)
In the future, more locker locations will be added to make traveling in Tokyo even more convenient.
For detailed locker locations at each station, click the links below:
Ikebukuro → Click here
Seibu Shinjuku → Click here
Toshimaen → Click here
At the moment, luggage delivery is only available for hotels within the Tokyo metropolitan area. Click here to see the list of available hotels.
Luggage Delivery Pricing
This service offers three locker sizes, and the fee is based on locker size, not the number of suitcases or bags stored.
This means that even if you have both a suitcase and an additional bag, as long as they fit into a single locker, the price remains the same.
| Locker Sizes | Price (Before Oct 2024) | Price (After 31 Oct 2024) | Dimensions (mm) |
| Large | ¥2.400 | ¥2.800 | W330 x D645 x H807,6 |
| Medium | ¥1.900 | ¥2.200 | W330 x D645 x H524,3 |
| Small | ¥1.700 | ¥1.900 | W330 x D645 x H241 |
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Frequently Asked Questions
Q: Can I choose the delivery time for my luggage at the hotel?
A: No, you cannot select a specific time. If you drop off your luggage before 2:00 PM, it will arrive at the hotel before 7:00 PM. (However, delays may occur due to weather or traffic conditions.)
Q: Which IC electronic cards can be used for payment?
A: Please check the list of available cards in the image below.
The “Pikuraku PORTER in Tokyo” service allows travelers to explore Tokyo freely without the hassle of carrying luggage around.
Whether you’re sightseeing, shopping, or attending an event, you can enjoy your trip with ease and comfort.
If you’re planning a trip to Tokyo, don’t hesitate to try this luggage delivery service for a more relaxing and enjoyable vacation!
